We strive to make sure that all customers are happy. This means that if there is any problems with your purchase we will address the issue in a timely manner, usually within an hour of receiving an email for support. Please send support email to firstname.lastname@example.org regarding your order.
If you purchased a file and did not receive a download link we will send you a link manually via email.
If you received the file and require a different file type than what is provided we will email you the file type needed.
Purchase with confidence knowing that we am here to help if you have any problems. If we cannot address the problem we will send you a refund for the amount purchased. Please note that any refund will void usage rights of our files for commercial or personal use.